Ightenhill Medical Centre
We have produced this website to provide you with information about the way the Practice is organised and the services that are provided directly by Practice Staff, or by other members of the Primary Health Care Team. Services will, by necessity, change from time to time, please do not hesitate to telephone the Practice to check the current position.
Our mission is to provide quality, caring, patient centred healthcare. We will attempt to understand each person’s needs by listening carefully and doing our utmost to meet them. We will continue to treat all our patients fairly and equally, and with dignity and respect. We will continue to work within the framework of NHS Primary Care Services to provide professional medical, nursing and other services, which meet the identified needs of patients.
Our Vision for our Practice and Locality
To continue to work with our CCG and Local Practices in improving the health of our patients and the Local Population.
Care Quality Commission to Inspect the Practice
We would like to inform our patients we will be inspected by the Care Quality Commission on 5 April 2016
Please navigate to our News Page to find up to date information.
Our Practice consists of two GPs, Nurse, Health Care Assistant, Receptionists and our Practice Manager. The practice respects your right to privacy and we hold your information confidentially and keep secure in keeping with the Data Protection Act. Your information is only available to those involved with your care.
We are, however, sometimes asked for information by Healthcare and Medical Education Monitoring Bodies. This information is subject to the same confidentiality and is anonymous. No one has access to your records outside the practice unless we receive signed consent from you.
You have the right to know what information we hold about you. If you would like to see your records, please write to the Practice Manager. There is an administration fee of £10 for this. Any copies made will be charged at 10p per copy.
Do you want to be able to book your appointment online? Or order a repeat prescription easily without contacting the Practice? Can’t get through on the phone or too busy to come to the Practice! Then this is for you! Please register with us in person and you will be given a PIN to use for Online Patient Access. Once you have this PIN you can use the service. Click on the image below. If you have already registered you can still gain access by clicking on the image.
Opening Hours Details
A GP surgery is held every morning and afternoon Monday to Friday, by appointment, except on Wednesdays when there are only morning appointments as we close from 13:00 to 15:00 for staff training. Reception ONLY re-opens at 3:00pm until 6:30pm.
We open 8:00 to 19:00 on Mondays, as we operate an “extended hours” service in the evening from 18:30 to 19:00 for pre-bookable appointments for the Doctor and Practice Nurse.
The practice is open from 8:00 to 18:30 Tuesday to Friday except Wednesday (see above). If you wish to speak to a GP/Nurse please contact reception between 11:30am and 1:00pm.